See what happened when this blackamoor disputed automobile property calculate – NBC Los Angeles – Journal Important Online

A blackamoor says a automobile property consort live her for alteration she didn’t drive during a activate to Southern California, and her assign bill consort didn’t impact her back.

Licsun Wong disputed the $500 calculate from Nu Car Rental with Chase and was stupid when they took the merchant’s side. She reached discover to the I-Team for help. 

Wong and her friends from metropolis fresh flew to Los Angeles for a weekend activate to Six Flags Magic Mountain. The budget-minded 20-somethings rented the cheapest automobile they could find, finished Nu Car Rental. 

“Getting an Uber around LA meet seems expensive, so we meet definite on the cheapest option,” she said.

And affordable it was. The automobile outlay meet $80 for the weekend. But a whatever weeks later, Nu impact Wong’s assign bill with a $500 charge. 

“This has to be a mistake, what happened, this is so fishy, I’m feat to accomplish out, I requirement to undergo ground I’m effort live $500,” she said.

Nu told Wong she’d dilapidated the car. She said she didn’t. She also said Nu didn’t saucer discover whatever alteration when she returned the car. And since then, Nu never mutual pictures or whatever another grounds of the damage. 

Nu has a aggregation of another sorry customers.

On Yelp, hundreds impact slammed the company, whatever locution they distant cars that weren’t acquirable at pickup, they were promised liberated upgrades but then after had to clear for them, and they were live unheralded cleanup fees. 

“Wow, I’m not the exclusive victim,” said Wong.

Wong said Nu refused to defrayal her $500 so she disputed the calculate with her assign bill company, Chase. She acknowledged that would be a shut dunk, so she was shocked to see it wasn’t.

Chase sided with Nu. 

“It’s my articulate against theirs. They’re feat to consortium the consort without modify hunting up the company’s quality or anything same that,” she said.

The I-Team reached discover to Chase and asked if Nu supplied pictures, or another evidence, of the alteration to Wong’s property car. It didn’t respond that question, but said in a grounds that it “didn’t impact sufficiency grounds to alter the charge.”

So we reached discover to Nu, and it seemed to backpedal. Nu refunded Wong her $500 correct away. It did implore that Wong dilapidated the car, but it said it couldn’t avow the info because the employee who noted the alteration is no individual with the company. 

“It meet wouldn’t attain formal significance for you to calculate someone threesome weeks later. For restitution for what? You can’t modify wage it,” she said.

Wong said her news is a warning for season travelers: Take pictures of your property automobile when you garner it up and convey it, in housing you impact to effort digit companies over the alteration you didn’t cause. 

Tips for disputing a assign bill charge

• Try to hold the disagreement with the distributer first.
• If it’s ease not resolved, permit the distributer undergo you’ll be filing a disagreement with your assign bill company. Sometimes this prompts them to act, as the disagreement impact costs them money.
• Supply your assign bill consort with every grounds you impact to backwards your claim.